Immediate Assistance

We provide immediate and emergency support to returnees when they arrive in their home country ensuring that they are most importantly safe but also that they experience a positive experience to their return.

On arrival at the airport, we are available to welcome returnees and assist in any way that we can. Please look out for the IRARA booth or representative in the arrivals hall.

We have relationships with all the major travel providers and are able to help returnees arrange travel to their final destination.

Our network of hotels and houses are available for returnees if they require an overnight stay prior to onward travel or if they have no alternative accommodation.

Our medical partners are available to support returnees with all types of medical needs no matter how serious or minor.

Our teams are trained to help returnees locate their families.

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